Client Relations & Marketing Administrator

Do you have a passion for creating a “WOW” experience for clients? Our fast-paced financial firm, Slagle Financial, in Edwardsville, Illinois is looking for a self-starter, customer service-oriented individual. The perfect candidate will have a high level of interpersonal skills to provide our clients with the utmost client experience and be able to assist with the day-to-day operations of our administrative office.

We are seeking a hard-working, positive individual to join our continuously growing team. If you are seeking a company that cares about team members and clients, we want to talk to you!

Our office prides itself in providing the ULTIMATE client experience. YOU can make a direct impact on our client’s financial freedom!!

Minimum Requirements:

·       Proficient phone skills

·       Command of the English language and use of proper grammar

·       Experience working in a fast-paced environment

·       Ability to prioritize projects and manage time

·       Attention to detail

·       Working knowledge of computers and software

·       Ability to multi-task

This position requires that you possess the following skills:

·       Strong organizational skills and attention to detail

·       Flexibility

·       Ability to motivate prospects to set appointments

·       Ability to demonstrate persistence to achieve quality

·       Excellent communication skills – both verbal and written

·       Self-directed initiative

·       Process driven

·       Ability to multi-task

·       Strong follow-through

·       Customer service oriented

·       Knowledge of social media scheduling tools and analytics

·       Problem solving skills

·       Knowledge of content management systems

Responsibilities/Tasks:

Putting client needs first is deeply rooted in our culture and at the core of everything we do. In providing excellent client service you will:

·       Answer phones in a friendly, warm manner

·       Manage our Client Database

·       Create graphics for social media and email marketing campaigns

·       Manage and actively post on company social media platforms: Facebook, Instagram, LinkedIn

·       Oversee digital marketing campaigns

·       Ensure consistency in the brand messaging

·       Prepare emails and newsletters to send to current customers

·       Oversee the business website to increase online traffic

·       Conduct regular audits for social media and website marketing performance

·       Track marketing metrics and analyze digital data to measure marketing success

·       Attend Client events

·       Schedule appointments and manage advisor calendars

·       Maintain client relationships and welcome clients into the office

·       Follow-up with clients and prospects between appointments

·       Assist with the mailing of client reports and updates

·       Help plan and attend client events and seminars

·       Assist with ongoing marketing efforts

·       Track Client Referrals

·       Perform additional duties and responsibilities as required by management

Salary Base 

·       $40,000 – $55,000 BOE

Benefits:

·       Health Insurance

·       Dental

·       401(k) with match

·       Long term/Short term disability

·       Life Insurance

·       PTO

Hours:

·       Monday- Friday

·       9AM-5PM

·       Evening work required, 1-2 nights a month